Team Leader - Dandenong South


Dandenong, VIC

Posted 9/27/2020

  • Lead approaches with complex clients – challenging behaviours / dual disabilities
  • Mentor, Coach & Lead your team to achieve outcomes
  • Work with an innovative organisation at an exciting time of growth
  • Lead and develop a team of Support Workers. Deliver quality support to clients with challenging behaviours. 24/7 care packages.

    About You

    With a passion for coaching & development others, you will be motivated by seeing others gain independence in their life. Proven experience of working with clients who demonstrate challenging behaviours as a result of mental health issues or cognitive disability will be matched by the following:
    • Effective listening skills and adaptable communication style
    • Experience with dual disability or dual diagnosis support
    • A strong commitment to client-directed care
    • Demonstrated ability to coach and lead a team
    • An understanding of the NDIS and its impact on outcomes for clients and existing models of service delivery
    • Tertiary qualifications in Mental Health, Disability, Social Work, Psychology or other relevant qualification
    It is a requirement of this position to acquire and maintain a positive Working With Children’s Check, a satisfactory Criminal Record Check, clearance from the Disability Workers Exclusion Scheme and possess a current & valid driver’s license.

    About The Role

    As a Team Leader you are responsible for the management and operation of a program that provides intensive, recovery-oriented support for people with a persistent mental illness who will often have a history of homelessness, addiction, disability, social dysfunction, aggressive and inappropriate behaviours. To achieve this the role entails:
    • Team leadership, ensuring staff maintain a focus on client directed needs to achieve client directed outcomes & service delivery objectives
    • Ensuring agreed service delivery is provided to the client
    • Confirming accurate case notes are completed regularly by the team and that regular case reviews are conducted
    • Developing and maintaining strong relationships with all relevant stakeholders
    • Ensure compliance with all internal & external requirements including reporting
    While ermha365 continues to operate face-to-face services through COVID-19 we are taking appropriate actions to ensure that our staff and the people we support are as safe as possible. You will be expected to adhere to all COVID-19 standards, requirements and processes including (but not limited to) wearing appropriate PPE and regular hygiene and cleanliness practices.

    What We Can Offer You

    Ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered:
    • Opportunity to have a career that changes lives
    • On the job training and development
    • Flexibility in working hours to suit work life balance
    • A supportive team environment that is engaging and inspiring
    • A competitive total package including salary packaging
    Who Are We

    Ermha365 exists to ensure that people experiencing mental illness and cognitive disability, and their carers, can thrive in and become part of the community. We choose to work with people experiencing mental illness and cognitive disability who have fallen through the gaps in the system and where there is no obvious support. We are often considered the provider of last resort.

    We are a child safe and equal employment opportunity employer. Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and/or linguistically diverse backgrounds are encouraged.

    To view and apply for this job on the web visit: