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Internal Sales Coordinator

Wurth Australia - Dandenong, VIC

Source: uWorkin


Full Job Description
Dandenong South

Company Portrait - A Global Perspective

The Wurth Group is a world market leader in the trade of assembly and fastening material. The Wurth Group consists of over 400 companies in more than 80 countries and has over 78,000 employees worldwide. According to the preliminary annual financial statement, the Wurth Group generated sales in excess of EUR 14.7 billion in 2020.

About Wurth Australia

Wurth Australia has been supplying assembly products within the automotive, construction and engineering industries for over 39 years. We have approximately 640 employees servicing over 54,000 customers and selling our wide range of uniquely branded workshop supplies.

Join the Wurth Team

Due to Wurth's continuous growth and development, we currently have an exciting opportunity for a highly motivated Telesales Coordinator to join our team based in Dandenong. You will be supporting our sales force covering vacant territories, building strong customer relationships and supporting the increase of active customers as well the reduction of customer fluctuation.

Ideally, you will come from a sales background, as well as demonstrating good technical aptitude and strong customer service skills.

Reporting to the Head of Customer Management, your responsibilities will include:

Supporting the sales force covering vacant territories
High volume outbound calls to customers generating orders and being an additional point of contact
Provide effective, timely communication to our Wurth customers
Processing customer related requests
Managing customer balance and customer fluctuation
Database management

To be considered for this opportunity, you will possess:
Strong verbal and written communication
Excellent customer service or sales experience
High level of accuracy and attention to detail
Proficiency in Microsoft Office
Good organisational and time management skills
The ability to work as part of a results driven team
A mechanical aptitude or previous exposure to Wurth products would be advantageous

Whilst industry related experience would be beneficial in this role, we are willing to provide full training to an enthusiastic and driven individual who is prepared to learn and develop themselves in their career.

For more information regarding Wurth Australia and this opportunity, visit our website at

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically ineligible to apply for this position. Each application will be considered on its merits.

If you have any questions, please contact our national Recruitment Team on 03 8788 1199.

No Recruitment Agencies Please.